Return & Refunds

We at, Nutrillect Naturals Private Limited is doing everything possible to ensure our customers have the best online experience.

For Indian Order

Returns are accepted and refundable if they are made within 5 days of receiving the package.
If you’re not satisfied with our products, please return them in a resale condition.
You won’t be eligible for a refund if we receive the damaged product.
If, for any reason, the item is not delivered or cannot be collected and you’ve provided the wrong details, you can always request a resend, please note that you will have to bear the shipping charges or reshipment. If you wish to get a refund, we will check the parcel and provide you with one if there is no damage found.
As we receive the return package, you will be informed regarding the refund. Please note that the shipping fee is not refundable.
We process cancellations within an hour, so make sure to reach out to our team before then. If you cancel your order before 1 hour has elapsed, we’ll refund you according to the same payment method and it will take 5-7 working days for the money to show up on your account.
If you have any questions about our return policy, please email us or chat with the live support team.

Please check the Return and Refund Policy of your country for restrictions, duties, and taxes.
Shipping and customs related costs are non-refundable once the product is rejected by custom authority or in case of non-delivery. If the package is returned to us, we will initiate the refund after all the deductions like shipping cost & custom fee.
If Custom Authority seizes or confiscates your order, then it is not possible to provide you with a refund.